FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

When can I get the price?

We usually quote within 24 hours after we  get your inquiry. If it is very urgent, please call us or tell us in your email so that we will regard your inquiry as priority.

How long is the lead time for mold?

It depends on the mold’s size and complexity. Normally, the lead time is 25-35 days. If the molds are very simple and not in big size, we can work out within 15 days.

I have no 3D drawing, how should I start the new project?

You can provide us a sample,  we will help finish the 3D drawing design.

Before shipment, how to make sure the products quality?

We are specialized in high quality products. We have QC to inspect the products before each shipment. You can come to visit our factory or ask a third party for inspection. Or we can send you videos to show the production process.

How could I pay them?

Paypal, Western Union, T/T, L/C are acceptable, so just let us know which is convenient for you.

Can I get discounts?

Yes, for big order, old customer and frequent customers, we give reasonable discounts.

Which Shipment way is available?

By sea to your nearest port.

By air to your nearest airport.

By express (DHL, UPS, FEDEX, TNT, EMS) to your door.

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